Privacy Policy

Welcome to our privacy policy.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data and tell you about your privacy right and how you are protected by law. The purpose of this privacy policy is to provide you with the details on how we collect and process your personal data through your use of this website. Our website is not intended for children and we do not knowingly collect data relating to children. Controller J&D Consulting Limited trading as J+D is the controller of and responsible for your data. Complaints or Questions You have the right to make a complaint at any time to the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns prior to you contacting the ICO. Changes to this Privacy Policy We like to keep this privacy policy up to date and we review it regularly. This version was reviewed on the 14th of February 2019. It is important that we keep your personal data up to date and current, please let us know about any changes. Third Party Links The website may include links to third-party websites, plug-ins and applications. We do not control these websites and we are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of any website you visit. Personal Data we receive Personal data, or personal information, means any information that identifies you as a person. We may collect, use and store your data, we have highlighted the type of data we collect below: Identity data • First name • Last name • Title • Email address • Telephone number Technical Data • Internet protocol (IP) address • Login data • Browser type and version • Time zone settings and location • Browser plug-in types and versions • Operating system and platform • Other technology on the devices you use to access this website Profile data • Username • Password • Purchase history • Preferences • Feedback • Survey responses Usage data • How you use our website • How you use our products and services Marketing and Communication data • Email preferences We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. How your data is collected? Once you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. This is collected using cookies and similar technologies. Please see our cookie policy. If, in the future, we would like to process your personal data for a purpose other than that which it was collected for, we’ll provide you with information about that and request your consent before doing so. Marketing We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Promotional offers from us We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if we believe you have legitimate interest in our products and services or have given consent to receiving marketing communications from us. Opting out You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and adjusting your marketing preferences. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us other than in accordance with this privacy notice. Cookies You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy J+D will not provide your personal data, received in accordance with the terms of this privacy notice, to third parties without your explicit and informed prior consent. Data security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Data retention How long will we use your personal data for? We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements By law we have to keep basic information about our members (including Contact, Identity, Financial and Transaction Data) for six years after they cease being members for tax purposes. In some circumstances you can ask us to delete your data: see your legal rights below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Your Rights Under the data protection legislation, you have a number of rights with regard to your personal data. You have the right to: Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: • If you want us to establish the data's accuracy. • Where our use of the data is unlawful but you do not want us to erase it. • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. Identity and contact details of controller and data compliance advisor J+D Consulting Limited is the data controller of data for the purposes of data protection legislation. If you have any concerns as to how your data is processed, or if you have any questions about this privacy policy or our privacy practices more generally, you can contact our data compliance managers at [email protected] or write to us at: J&D Consulting Limited Trading as J+D Landmark House Station Road Cheadle Hulme Cheshire SK8 7BS ICO Registration Number ZA320493